Overview
Trackify X offers multiple plans such as Free, Monthly, and Annual, so you can choose what best fits your business needs.
Your Trackify X plan is based on your Shopify subscription.
All subscription changes are managed from the Subscription section inside the Trackify X dashboard.
How Trackify X Plans Work
Trackify X plans are automatically linked to your Shopify plan
You can choose Free, Monthly, or Annual billing
Plan changes can be made only from the Subscription section
Pricing Based on Shopify Plan
Your available Trackify X plan depends on your Shopify subscription:
Basic Shopify
Trackify Basic: $8.99 / month
Shopify (Grow)
Trackify Grow: $18.99 / month
Advanced Shopify
Trackify Advanced: $28.99 / month
Shopify Plus
Trackify Plus: $38.99 / month
🔒 Example:
If you are on Basic Shopify, you cannot upgrade to Trackify Grow or Trackify Advanced unless you first upgrade your Shopify plan.
Monthly vs Annual Billing
Both monthly and annual plans are available
Annual plans offer discounted pricing compared to monthly billing
How to Change Your Plan
Step 1: Open Subscription Section
Open your Trackify X dashboard
Click Manage Subscription
Step 2: Check Available Plans
You will see:
Your current plan
All plans available for your Shopify tier
Pricing for monthly and annual options
A Select button under each available plan
Step 3: Select a Plan
Choose the plan and billing option (monthly or annual)
Click Select
Step 4: Confirm Subscription
Approve the plan change
Approve the subscription charges
✅ Your plan is updated immediately after approval.
Important Notes
To access higher Trackify X plans, you must first upgrade your Shopify plan
After upgrading your Shopify plan, you will need to reinstall the Trackify X app
Don’t worry — all your settings and data will be saved
Subscription billing follows Shopify’s billing rules
Getting Help
If you need help or have questions:
Use the in-app live chat inside Trackify X
Or contact support via email from within the app
The Trackify X support team is always happy to help.