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How to setup Tiktok custom audience with Trackify

Advanced syntax and strategies for your CAs

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Written by Support
Updated over a year ago

Step 1:

Go to TikTok, then go to Audience, and then click on "Create Custom Audience"

Step 2:

  • Give Audience Name

  • Select Ad account

  • Select Audience Type:

Pixel: Pixel is whoever reached through a particular pixel

  • Select Audience Sub Type:

Reach & Frequency: Reach & Frequency (R&F) is a campaign buying type on TikTok Ads Manager that lets you control the audiences you reach and the number of times they are exposed to your ad messaging before delivery.

Normal: Is the default subtype

  • IS AUTO REFRESH:

    TikTok Ads Manager allows advertisers to auto-refresh their Custom Audiences. When you first create an audience, you have the option to enable Auto-refresh using the auto-refresh toggle. The audience will auto-refresh daily to include the latest user data, according to the lookback windows you specified during the audience creation. If you disable Auto-refresh, the audience will not auto-refresh. With up-to-date data, advertisers can understand their audiences better and reach more target users.

    • Auto-refresh-enabled Audiences created with lookback windows will observe dynamic auto-refresh based on the time period selected.

    • For example, if you create an engagement audience on Mar 8th with a lookback window of 7 days and auto-refresh enabled, your audience on Mar 8th will include users with specified engagement from Mar 1st to Mar 7th. On Mar 9th, with the auto-refresh, your audience will now include users with specified engagement with the dynamic lookback window of 7 days (from Mar 2nd to Mar 8th). However, if you created the same audience with auto-refresh disabled, your audience will be static and will not change over time.

  • Select Include "Any"

  • Build Audience Rule 1 for Include condition:

    Select Pixel and Event

  • Select Lookback Periods: Select the number of days the data will stay in the audience. You need to select at least one retention time.

  • Select Exclude "any"

  • Provide Audience Rule 1 for Exclude condition:

    Select Pixel and Event

  • Select Lookback Periods: Select the number of days the data will stay in the audience. You need to select at least one retention time.

  • Click on "Create Custom Audience"

Facebook and Snapchat platforms also have custom audience builders, must check this feature.

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