The automated upgrade from the legacy version to Trackify X automatically removes all scripts from the theme files that are now obsolete. But you still need to swap or remove the scripts that you may have added manually for the older version.

Here are the two simple steps to get that done:

  1. If you've manually installed the Ninja Mode script in the Additional Scripts field in the Checkout settings in your store, you need to delete it from there. Note: This is the same field where you need to add the script for TrackifyX that you find in "Step 2" in the Welcome screen in the Trackify X app. So, these scripts simply need to be swapped.

Locate the highlighted script above and delete it. Then save the Shopify settings.

2. If you've manually installed the additional checkout events script in the Online Store Preferences, you need to delete it from there. This script has no replacement in Trackify X unless you are using Zipify OCU or Zipify Pages. There are separate instructions for these in the Integrations page in the TrackifyX app:

Locate the highlighted script above and delete it. Then save the Shopify settings.

Did this answer your question?