Note: Click here to see Instructions for removing TrackifyX

If you wish to uninstall Trackify, all components that have been installed automatically will be removed automatically if you use the uninstall function in the Trackify Admin top right menu. (Just uninstalling the app from the Shopify apps screen doesn't do that!)

However, the components that have been added manually, need to be removed manually as well.
Here is a short summary of the simple steps to get that done:

  1. If you've manually installed the Ninja Mode script in the Additional Scripts field in the Checkout settings in your store, you need to delete it from there:

Locate the highlighted script above and delete it. Then save the Shopify settings.

2. If you've manually installed the additional checkout events script in the Online Store Preferences, you need to delete it from there:

Locate the highlighted script above and delete it. Then save the Shopify settings.

3. If you have not used the Uninstall Button inside the Trackify App, you may also need to remove a line of code from the theme.liquid file in your active theme:

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