UPDATE: This article refers to an earlier version of Facebook Pixel Helper and theme support. By now, most themes support Microdata properly. Recently, in most cases the "orphan pixel" shows in FB Pixel Helper only for some versions of Google Chrome, even when the theme fully supports Microdata. The pixel events are working correctly in most cases now, even when Pixel Helper shows the "orphan pixel".

Have you noticed a "Facebook Pixel" event in your FB Pixel Helper that doesn't show a pixel ID (see image)?

Time to upgrade your Shopify theme! This "bug" is caused by lack of support for Facebook's Microdata code.

You can (temporarily) disable Microdata in the Trackify Advanced Settings tab. This will also eliminate this error, but if you wish to use Microdata you should upgrade your theme to the latest version.

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